Our Privacy Promise
At SubsVault, we understand you\'re trusting us with sensitive information. We take that responsibility seriously. This policy explains what we collect, why, and how we protect it.
What We Collect
- Account Information: Your name and email address from Google sign-in
- Subscription Details: Service names and associated email addresses (never passwords)
- Beneficiary Information: Names and email addresses of people you designate
- Check-in Data: When you respond to our wellness checks
- Age Range: To determine check-in frequency (not specific birthdate)
What We DON\'T Collect
- Passwords or login credentials
- Credit card or payment information
- Specific birthdates
- Social Security numbers
- Medical information
How We Use Your Information
- Send you check-in emails at appropriate intervals
- Notify beneficiaries only after multiple missed check-ins
- Provide beneficiaries with your subscription list (no passwords)
- Send important service updates
How We Protect Your Data
- Bank-level encryption for all stored data
- Secure HTTPS connections
- Google OAuth for authentication (we never see your Google password)
- Regular security audits
- Restricted employee access to user data
Sharing Your Information
We NEVER sell your data. We only share information:
- With beneficiaries you designate, and only after 3 missed check-ins
- If required by law (subpoena, court order)
- To protect against fraud or security threats
Your Rights
- Access: Download all your data anytime
- Correct: Update your information in Account Settings
- Delete: Remove your account and all data permanently
- Portability: Export your subscription list
Cookies
We use essential cookies only for authentication and security. No tracking cookies or third-party analytics.
Children\'s Privacy
Our service is for adults managing their digital estates. We don\'t knowingly collect data from anyone under 18.
Changes to This Policy
If we make significant changes, we\'ll email you and post a notice on our site 30 days in advance.
Contact Us
Questions about privacy? Email us at privacy@subsvault.com
Remember: We\'re here to help your family, not complicate things. Your privacy and security are our top priorities.